Why choose Alliance IPOS?
We have hundreds of clients not thousands; each is known to us. When you call our team, you will speak to a familiar voice who knows you and your business.
Instant Assistance
Serving 500 clients spanning Shetland to Dublin, our UK-based technical support team is accessible seven days a week, from 9 am to 9 pm, and later upon request. Our efficient helpdesk ensures minimal wait times, 4 rings is our goal before connecting you with our team promptly to resolve your issues.
Industry Expertise
We’ve enlisted seasoned hospitality and retail professionals with hands-on experience in successful bars, restaurants, and hotels. We’ve trained them to create tailored till systems, blending industry insights with technical know-how. They comprehend your challenges, goals, and objectives, enabling us to provide personalised recommendations based on your unique requirements.
Initial Hypercare
Transitioning to a new till system can seem daunting. Our team will be on hand throughout the initial transition to you new system providing Hypercare in the first few weeks to ensure you are fully operational as soon as possible. This enhanced aftersales customer care will ensure any issues are resolved speedily and your operations are.
Individualised Support
Our team members will develop in-depth knowledge of both your business and your system, ensuring that you receive personalised support when you contact us. If you encounter an issue, we will either resolve it promptly or gather the necessary details via email to ensure that we fully understand your specific requirements and the person requesting the changes.
What our customers say
RUSK & RUSK
I have nothing but praise for the efficiency of the service, from initial consultation to installation, staff training and after sales service. The system is simple for the staff to use, easily programmed, very reliable and perfectly suited to our requirements. Highly recommended.