CollectionPoint displays ‘open’ orders on a screen or monitor directly from the TouchPoint till, so that customers can take a seat and keep an eye on their order’s progress in the queue. Queue-busting software for QSR, takeaways, restaurants, attraction parks, warehouse stores or waiting rooms.
Using a clear display screen keeps customers informed and away from the till so staff can concentrate on serving, which reduces queues and makes the till area more inviting.
Use screen space to advertise to your customers. Let customers know all about your services as they anticipate their collection.
Let customers know how long their wait is likely to be with automatically generated wait times.
Keep the queues away from the counter at busy times and allow your customers to browse as they wait for their order to be prepared.
Once an order has been prepared and it is ready for collection, use TouchPoint or TouchKitchen to finish the order ticket and send a notification to CollectionPoint to announce the order is ready to be collected.
If a customer misses their call it’s no problem, as the CollectionPoint remote control allows staff to recall missed orders at the touch of a button.
