For non-urgent support queries please complete the form below or email support@allianceipos.com
Alliance iPOS Support
Operating seven days a week, our Support Helpdesk is staffed by industry experienced technician. Contact us anytime for prompt issue resolution.
Recognising the urgency faced by hospitality and retail clients in resolving Point of Sale issues promptly.
Our support services and technical knowledge extends beyond hospitality and retail epos systems into many related and overlapping technologies we work with daily.
We are your first point of contact with Card Payment integrations, Hotel Reservations Systems, Webshops, Stock Control Systems, Accounts Packages, etc.
Most importantly, we work evening and weekends like you.
Instant Support
Almost every call answered within few rings. No on hold, no call queue.
Experience & Expertise
Our Support Team all have front line experience in hospitality and retail. They understand your problems and have the expertise to solve them.
First Fix Heroes
We are obsessed with fixing each problem immediately so you can get back to trading.
Types of support we offer our customers
Contact Support Team:
0141 332 6999
Standard Contract 9am – 9pm Monday to Sunday, we accommodate later as per clients requirements.
For Emergencies we will assist outside of your contacted hours to ensure you are kept trading.
Menu changes are not emergencies, to ensure we are able to react immediately to trading emergencies for all our clients, please send in request for assistance with menu changes with as much prior notice as possible.
Menu Changes and Updates:
email support@allianceipos.com
